How working with EviLux Web Studio actually works — what we do, what you pay, what we each need from the other.
These terms are between you — the business or organisation commissioning the work — and EviLux Web Studio, registered as EviLux, Registered Business Name No. 776215, at Apartment 1, Barnhall Shopping Centre, Celbridge Road, Leixlip, Co. Kildare, W23 KR68, Ireland.
We work with businesses. Our services are offered for business, trade, professional and organisational purposes only, and not for private or household ones. That covers companies, organisations, business owners, anyone commissioning a website for a business or professional activity, and anyone getting in touch on behalf of an organisation they work for.
These terms apply alongside your quote. The quote says what is being built for you and what it costs; these terms say how the work runs. Where the quote is more specific about something, the quote is what counts.
Using this website does not commit you to anything. Sending a brief is a request for a quote, not an order, and you are free to walk away from a quote.
Design and build of websites, and the related work listed on our services pages — redesigns, landing pages, online shops, ongoing care, and being found in search and advertising.
What you are buying is the work described in your quote, done properly and on time as far as it is within our control. Anything not in the quote is not included, which is not a catch — it is what makes a fixed price possible.
Every project receives a clear fixed quote based on its scope.
A quote is based on what we understood from your brief and our conversation. If the project turns out to be materially different — more pages, a shop instead of a contact form, a feature that was not discussed — we will tell you before doing the work, and quote for the difference. You will never get an invoice for something you did not agree to.
Every project receives a clear fixed quote based on its scope.
Your quote sets out the total project price and how payment will be handled. Those terms are agreed with you in writing before work begins.
If the agreed scope changes, any change to the project price or payment terms is agreed with you in writing before we do the additional work.
Payment is arranged directly with us. This website does not take payments and has no checkout.
The revisions included in your project are set out in your written quote. A round is you sending us your changes together, and us making them — so it is worth collecting everyone’s comments before sending.
Fixing something that is broken or is not what your quote described is not a revision round. That is us finishing the job, and there is no limit on it.
Further rounds, or a change of direction after a design has been approved, are quoted separately before we start them.
A website is built out of things only you have. We will tell you exactly what we need and when, but in short:
We take what you give us as correct. We are not able to check whether your prices are current or your opening hours are right, and a site that says something wrong because the material said it is not something we can be responsible for.
Timelines are agreed at the start and depend on both sides. The most common cause of a late website is not the building — it is waiting for content, access or an approval.
If we are waiting on you, the timeline moves by roughly the time we waited, and we will say so rather than let a date quietly slip. If a project goes quiet for a long time we may need to re-book it into our schedule, and we will talk to you before doing that.
Most websites depend on services nobody owns outright: a domain name, hosting, email, a booking or payment platform, a Google Business Profile, an advertising account.
Unless your quote says otherwise, what those services cost is paid by you, directly to them. We will tell you what is needed and roughly what it costs before you commit to it. Your domain is registered in your name and your business accounts are opened in your name, or remain in your name if you already have them, so they are yours from the start.
Hosting is your choice. The site can run on a hosting account of your own, or we can host and look after it for you as an optional managed service, set out in your quote. Either way your domain stays in your name, and hosting with us does not tie your website to us.
Those services have their own terms, their own prices and their own outages, and they can change any of them. We work with what they provide; we cannot control it.
You see the finished website before launch. We build the site your quote describes, make the revisions it includes, and then show you the finished result and ask you to approve it.
Approval means the site is what you asked for and you are happy for the public to see it. Once you approve it and the agreed project terms are complete, we put it live, hand over the accounts, and show you how to change the things you will want to change yourself.
If you look at the finished website and decide not to approve it, the website is not launched, transferred or licensed to you. The project is then handled under your written quote and the Cancelling section below.
Something found straight after launch that is genuinely wrong — broken, missing, not what was agreed — we fix. That is part of the job, not a support request.
What you supplied stays yours throughout — your text, your images, your logo, your business name. We never claim any of it.
The website we build for you becomes yours when you have approved it and the agreed project price has been paid in full. That is the single moment ownership passes, and nothing else in these terms moves it.
Before then, the work is ours. You are welcome to look at it, review it and tell us what to change, and that is all it is for: it may not be copied, published, put live, or used anywhere else, in whole or in part. A project that stops before that moment — for any reason, including one where money comes back to you — transfers no ownership and no licence to use the work.
Once the website is yours, it is yours to move — we do not build it to lock you in. If you leave our managed hosting, we help with the move and hand over what is yours: your access, data, content and the site files available to us. On a third-party platform, such as an online-shop platform, the move works within what that platform technically allows and its own rules.
Two things sit outside all of that, and they take nothing away from you: the tools, components and techniques we build with stay ours to use on other projects, and we may show the finished website as an example of our work unless you ask us not to.
We build the site properly and give it the best chance we can. What happens after that is not ours to promise, and anyone who does promise it is guessing.
We do not guarantee a search ranking, an amount of traffic, a number of enquiries, a level of sales, or any particular result from advertising. Search results are Google’s decision, competitors move, and advertising costs change. Where we run search or advertising work, what you are buying is the work and the judgement — not an outcome.
Ongoing care — updates, changes, new pages, keeping things current — is a separate service and is quoted separately. A finished website does not come with unlimited future work attached, and pretending otherwise would only mean pricing it into every quote.
If you would rather look after it yourself, that is fine, and the handover is meant to make it possible.
You confirm that you have the right to use what you give us — that the photographs are licensed or yours, that the text is not copied from someone else, and that using them does not break the law or anyone else’s rights.
If a claim is made against us because of material you supplied, we will need you to cover it. We may also decline to publish something we believe is unlawful, and if it comes to that we will explain why rather than simply refuse.
We do our work carefully and stand behind it. If we get something wrong, we put it right.
Beyond that, what we can be held responsible for is limited to what you paid us for the project. We are not responsible for lost profit, lost business or lost data, or for problems caused by a third-party service, by something in the material you supplied, or by changes made to the site after handover by someone else.
Nothing in these terms limits anything that cannot legally be limited, including liability for death or personal injury caused by negligence and for fraud. Where the law gives you a right, these terms do not take it away.
Projects stop for all sorts of ordinary reasons. There are four situations and they are answered differently, so here they are plainly.
In every one of these, ownership follows the rule above and not the money: work becomes yours on approval and payment in full, and at no other point.
These terms, and any agreement between us, are governed by the laws of Ireland. If something cannot be resolved between us, the courts of Ireland are where it is dealt with.
That is true wherever your business is. We work with clients internationally, and this is the one place we are asking everybody to meet.
We may update these terms as the studio changes. The terms that apply to your project are the ones in place when you accepted your quote, and we will not change the deal you agreed to by editing a web page afterwards.
Ask us. The quickest answer is usually a short reply to an email.